We turn chaos into quiet through data-driven intelligence and a service team dedicated exclusively to your account.
Quiet Process, Quiet Data, Quiet Visibility
Simple: Your account team that’s dedicated exclusively to your stores are guided by QuietPoint™, the industry’s most advanced technology which makes performance measureable to an extraordinary degree. You see exactly where you stand. No guesswork, no blind sides. Total transparency. Detailed reports make it possible for you to improve control of your store or facility’s environment, plan more effectively, refine processes and maintain peak productivity.
TEC Services’ QuietPoint™ technology is the the industry’s most advanced,
which makes performance measureable to an extraordinary degree
Quiet your stores with a dedicated account team
Your services are managed through a single, dedicated account team focused 100% on your business and yours alone, not a diverse territory. What does that mean? It means we’re a reliable presence that establish and maintains a true, ﬁrst-hand working relationship. In fact, our goal is to conduct quality assurance walkthroughs at every one of your locations, every week, or every two weeks at minimum. You can count on it.
We let the results be our guide
Utilizing our iPhone and iPad rapid field data collection and submission processes, you’ll have access to detailed reporting that will provide you valuable insights into field productivity, service quality and compliance. By monitoring how both individual service personnel and your entire team perform their assigned tasks, we (and you) will quickly uncover patterns and correlations that reveal opportunities for continuous quality and service improvements.
Now get quiet on-demand
Sometimes, stuff just happens. Your quiet day suddenly goes off the rails and you need help. Not tomorrow, but right now. That’s why we created the TEC-Direct™ mobile app that gives our customers the ability to request service, solve a problem, or provide feedback… immediately. And get back to quiet.
TEC SERVICES PHILOSOPHY
You’ve heard of a three-legged stool?
TEC has a solid foundation, built on three unshakable principles.
We’re an open book. Literally. We freely share every aspect of any and all ongoing TEC service operations, including detailed plans with in-depth, reporting and analysis.
We deliver the services and attention we promise. And, if we should ever fail to deliver, you don’t pay. We create value in our relationships with exemplary service delivery, not by increasing our margins at the expense of performance.
Your account services are supervised by a single, dedicated account team who are 100% focused on your account only. A TEC benchmark and unique to our industry, this dedicated approach is key to establishing and maintaining trusting relationships with client management at every level.
Come grow with us
Launched little more than seven years ago with just a handful of accounts on the East Coast, we’re now providing nightly services to businesses nationwide, seven days a week, 365 days a year.
Get Our Facility Management Case Study
TEC Services is using the power of data-driven technology and personalized account management to redefine janitorial and commercial cleaning services. See for yourself.